軟件項目管理在通信企業(yè)的實施研究.pdf

1、天津大學碩士學位論文軟件項目管理在通信企業(yè)的實施研究姓名：王婕申請學位級別：碩士專業(yè)：項目管理指導(dǎo)教師：郭均鵬胡景山20090601ABSTI認CTAlongwiththecommunicationenterprisecontinuallydevelopmentthereisallincreasingnumberofthecorrespondenceprofessionservicetypeAtpresentisinthefastdev

2、elopmentstageInordertoabettersupportofunceasinglyincreasednumberofservicetypeandusers，satisfiesthemultitypestheservicecontent，multitudinouslycorrespondingoperatordevelopthecustomer—accountserviceconstructionpattemtOorgan

3、izethenewservicesupportsystemChinaUnitedTelecommunicationCorporationTianjinBranchdevelopsrapidly，ithasagoodprospectTianjinUnicomEnterprisewillcarryontheconformitytransformationtotheexistingsupportsystemtoadapttheserviced

4、evelopmentagain，newlybuiltanewgenerationofsupportsystembasedontheconstructionpatternThearticlefnstcarriesontheanalysistothesoftwareprojectmanagementpresentsituation，proposedconstructsthenewgenerationofcorrespondenceopera

5、torinthecommunicationenterprisewiththeprojectmanagementideaandmethod，alsothefulluseenterpriseinthecorrespondenceprofessioninformationsuperiorityforthescienceandtechnologyprojectmanagementnetworkandtheinformationizationpr

6、ovidesahigherqualityserviceThisarticlesystempresentsituationobtainingcarriesontheanalysisatpresentbyTianjinUnicornEnterprise，determinetheconstructionnecessityofthesynthesiscustomerservicemanagementsystemThisarticlepresen

7、tsfromthecorrelationaspectsandSOontheprojectmanagementriskmanagement，qualitycontrol，progressmanagementandsomeotheraspects，combinestheunionprojectconstructionactualsituationdesignsthesynthesiscustomerservicemanagementsyst

8、emmanagementsystemprojectimplementationprocess，withthepracticeofthesystempracticeprocess，pointsoutthesuccessexperiencesandimprovesthesuggestionfromthesystemimplementationKeywords：Softwareprojectmanagement，synthesiscustom